Bingo Australia 24/7 Support
At Bingo Australia, we understand that issues don’t always happen during business hours. That’s why we offer reliable 24/7 support to help keep your venue operating smoothly when you need us most.
Free 24/7 Support for Play-Mates Customers
Customers using our Play-Mates Electronic Bingo Tablets receive access to our 24/7 after-hours support service at no additional cost.
Whether it’s a technical issue, system question, or urgent assistance during an event, our support team is available to help — anytime, day or night.
Included Support Services
- Technical troubleshooting
- System assistance
- Play-Mate connectivity support
- Urgent operational assistance
- Remote support where available
Our priority is ensuring your bingo & raffle sessions run smoothly with minimal disruption.
After-Hours Support for Non-Play-Mates Customers
Customers who do not currently use our Play-Mates Electronic Bingo Tablets can still access after-hours technical support; however, an additional support fee will apply for any assistance provided outside standard business hours.
Standard Business Hours
Monday – Friday
9am – 5pm
Why Choose Play-Mates?
Our Play-Mates Electronic Bingo Tablets not only enhance the player experience but also provide added peace of mind with complimentary 24/7 support coverage.
Benefits include:
- Faster issue resolution
- Dedicated after-hours assistance
- Reduced downtime during events
- Improved player experience
- Ongoing technical support from our experienced team
Need Assistance?
For urgent support or general enquiries, please contact our team:
Phone: (02) 8004 2121 ext. 2
Email: Support@bingoaustralia.com.au
Or visit our contact page for more information.
